The StickerMan family would like to wish all of our Dealers peace, happiness and prosperity throughout this holiday season and the new year ahead. We appreciate the new friendships we made over the past year and those we have continued to work with over the many years.

Our holiday hours are as follows:
-Friday, December 23, 6 A.M. to Noon PT
-CLOSED Monday, December 26, 2011
-CLOSED Monday, January 2, 2012

Thank you for your continued business and for choosing StickerMan as your Trade Only Source for Labels and Stickers.

-StickerMan, Inc.

Both StickerMan offices will be closed Monday, July 4, 2011 in observance of Independence Day.  We will resume regular business hours on Tuesday, July 5.  We wish you all a happy and safe holiday weekend.

-StickerMan, Inc.

Here is a PDF of our 2011 America’s Source for Labels & Stickers catalog! Pricing will take effect on Monday, April 11. The file is quite large, so please be patient as it loads.

Thank you for your continued business, we appreciate being your TRADE ONLY source for labels and stickers!
-StickerMan, Inc.

We are currently updating our website to allow for coupon redemption for catalog orders placed online. The coupon sheet you received with your 2011 catalog includes codes for each coupon to be used during the check out process of an online order. We are hoping to have this feature up and running by Friday, April 22. If you would like to redeem a coupon for an online order before then please include the coupon type and the code in the Special Instructions section of the Order Details process.

As always, we will accept label coupons that are mailed in, however we will not accept faxed or scanned coupons. Please call if you have questions about redeeming the label coupons, StickerMan Kent 1-800-242-7202 and StickerMan Palm Springs 1-888-416-1123.

Thank you for choosing StickerMan as your TRADE ONLY source for labels and stickers!
-StickerMan

Our 2011 “America’s Source for Labels & Stickers” Catalog has hit the streets! The new 2011 catalog pricing will take effect Monday, April 11 to give everyone an opportunity to receive the catalog and review the new features and pricing.

Here is a quick run down of what you will find in this year’s catalog:

5 New Non-Standard Colors: PMS 212, PMS 291, PMS 320, PMS 109 and Rubine Red

We expanded our Weatherproof section into two pages of Durable Weatherproof Labels! 15 additional shapes and sizes have been added to give you a better selling advantage. While we did remove Brite Gold Polyester as a material choice, we added Yellow Vinyl as its replacement. See pages 26-27 for complete details.

We have included a new low quantity in our 4-Color Process Labels–250 Lot! You will also notice that we lowered the prices for much of our Full Color Label section, pages 16-19.

To add a splash of color, you’ll have the choice of Blue or Black Gloss material in our Hot Foil Stamped and Blind Embossed section, page 32.

As an additional product behind the scenes, Blue Fluorescent is now available with a 10% upcharge on 1-Color Pricing (pages 1-15 and 33).

If you have placed a label order or signed up as a New Dealer since January 2010, you have been sent a 2011 catalog kit. If you do not receive your catalog by Friday, April 15, please call or e-mail in your request and we’ll send out a replacement to you right away. For StickerMan Kent 1-800-242-7202 or StickerMan Palm Springs 1-888-416-1123.

As always, thank you for choosing StickerMan as your TRADE ONLY Source for labels and stickers!
-StickerMan

2010 coupons will no longer be accepted.

StickerMan Kent, WA and StickerMan Palm Springs, CA will be closed Thursday, November 25 and Friday, November 26 in observance of the Thanksgiving Holiday.  Regular business hours will resume on Monday, November 29.  Everyone here at StickerMan wishes all of our Dealers and their families a very blessed holiday.

Happy Thanksgiving!

StickerMan

For our new website, we wanted to create a section that was not only useful and helpful, but also resourceful when working with your customers.  We have developed the “Help Center” located at the top right hand corner of each page.  Here’s a run down of how to use the “Help Center” to your advantage:

-Contact Us: Pick the closest location to you, fill out the form and hit submit.  We’ll follow up with a phone call or e-mail by the next business day. Please note, you can fill out a Custom Quote form after you have logged in and go to any of the product categories and scroll to the bottom of the page.

-Glossary: Use this resourceful library of terms when working with your customers or with us. This can be a great way to help expand your knowledge of labels and become a trusted source for your customers.

-Templates: We have put the sizes and shapes found in the catalog in outlines and into PDFs for you to download and share with your customers. We will be updating this section periodically with other custom shapes that we have outside of the catalog. Our Standard Mailing Label designs are available here as well. Also included is a PDF of our 2010 America’s Source for Labels and Stickers Catalog. This file is quite large, so please be patient while it opens and downloads. Order Forms and Electronic File Guides can be downloaded here.

-FAQ’s: With over 20 years of printing experience we didn’t want to keep all of that helpful information to ourselves! Here you will find the answers to our most commonly asked questions. This is super helpful if you have a question after our normal business hours and need an answer right away. If your question is not included here let us know by filling out our Contact Us form and we’ll get it included.

If you come across a label term or question that is not included in our “Help Center” please let us know. Our goal is to make our website a resource you come to rely on, so we want to include the information you need.

Thank you for your help!
-StickerMan, Inc.

We will be rolling out a series of helpful Artwork Guide posts to highlight topics that deal with submitting artwork to StickerMan.

Series #2: Raster vs. Vector Images

From time to time, you hear the terms “vector” and “raster” when talking about artwork. It may be a hard concept for some to grasp, so here is our condensed definition.

A raster image is like a photograph, and the larger you make it, the rougher it gets. The pixels that make up the image grow larger and appear jagged as they grow. We prefer raster images to be at a resolution of 600 dots per inch (dpi), but we will accept a minimum of 300 dpi. The size of the image needs to be sent at 100%.  If we have to enlarge the image provided, the quality will diminish.

Vector images consist of fills and strokes. They stay clean and at the same resolution no matter what size they are made.  You can compare a vector image to those you see in a coloring book.  You start with outlines and fill inside the lines.  This is the preferred format, especially for spot color labels.

Next time: Is PDF always the answer?

As a reminder our offices will be closed Monday, July 5 in observance of Independence Day. Please keep this in mind when placing orders, requesting proofs and estimated turnaround time. This is a very busy time of year for us, and we thank all of you for your patience and understanding. Regular business hours will resume Tuesday, July 6 at 8:00 PDT.

We wish you all a very safe and happy 4th of July!
-StickerMan, Inc.

With two weeks under our belt with our new and improved website, we thought it would be a good idea to answer the most common questions we have had so far from our Registered Dealers.

Q: Why is my old login or password not working?
A: There could be one of two reasons why your old password may not be working.  First, all logins and passwords are case sensitive, so please enter those in accordingly.  Secondly, if you changed your password on our old site during our transition time (January to March) we may or may not have brought that most recent password over to the new site.  We apologize for any inconvenience.

Q: How do I create a new password?
A: Please go to “Log In” and press the “Forgot your login or password? Click Here.”  Type in the e-mail address associated with your account and a reset password link will be sent to that e-mail.  Or you may call in and we can manually reset it to a default password.  Once you log in, go to “My Account” located by the “Sign Out” button that will take you to your account information.  Click on “Edit My Account” to edit contact, address and password information.

Q: How do I view my order status/tracking?
A: Please Log In and go to “My Account” next to your company name and the “Sign Out” button.  Once on the “My Account” page you can view your order status by clicking on “Complete Order Tracking”.  You will have the ability to search by our invoice number if you are looking for a particular job.

Q: What is “Online Order History?”
A: “Online Order History” is where you can view orders you have placed online with us.  You have the option to “Reorder” any of these online orders through our online order system again.  Unfortunately, we were unable to bring over that order history from the old site, we apologize for any inconveniences.

Q: Do I have to have a proof for an online order?
A: No, you are not required to have a proof for an online order to be complete.  We wanted to give you proofing options on each product we offer based on your needs.  You will always have the option of “No Proof” when ordering online.  If you do choose to have a proof, please note, all proofs take 2 business days to generate because we are taking the steps to insure that your artwork is ready to go to print.  And as always, turnaround time begins once proof approval is received.

Q: I want a quantity not listed on the website, how do I order that quantity?
A: Our online ordering system was designed based off of our “America’s Source for Labels and Stickers” catalog.  All shapes, sizes, pricing and quantities come straight from our published catalog.  For the time being, we are only offering quantities available from the catalog.  If you require a quantity not listed, please e-mail or fax in your order so that a Customer Service Rep can get back to you with the correct pricing.  Please note, the pricing per 1,000(M) remains at the lower quantity per (M) pricing until you reach the next price break, as published.  It may be worth ordering at the next higher published quantity if you have a quantity that falls in between.

Q: I have credit terms already established, why can’t I be invoiced on my online order?
A: We are in the process of going through our accounts and marking those that have credit terms on file and those that do not.  Please call and we will be able to set your online account with terms if you have terms on file with us.  If you are in the middle of placing a job and we have updated your online account please do the following: Go back to your shopping cart, hit “Save Changes” then hit “Check Out”, check your billing information and then check the box that says, “Please Invoice My Account” and your account will now be invoiced.

Q: Why do I have to enter in my credit card information each time I place an order?
A: For the present time we have chosen the option not to store your credit card information for online orders.  As we become more familiar with our service providers we may decide to turn this feature on in the future.  We do have the option for setting up credit terms, to apply click for Palm Springs or Kent.